Social Media Community Moderator - Netwerk24
Media24
Cape Town, Western Cape
Permanent
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Posted 31 October 2019 - Closing Date 14 November 2019

Job Details

Job Description

Main purpose of the job:

Netwerk24 is searching for a dynamic Social Media Community Moderator. Are you passionate about social media, digital innovation and getting your digital audience talking? Apply for this position:

Skills & Competencies: 

  • Moderate comments on all of our social media platforms for Netwerk24 and Die Burger, Volksblad and Beeld
  • Engage with audience’s questions and feedback
  • Liaise between our audiences and our editorial team/service desk.
  • Creating and repackaging content for social media.
  • Grow social media communities with interactive and innovative ideas.
  • Sustain our growing interaction rate on social media
  • Compose frequent audience analysis and profiles for social media editor
  • Will report directly to social media editor.

Qualifications and Experience:

  • Must be fluent and proficient in Afrikaans
  • Three+ years editorial experience
  • A diploma or a degree in journalism, languages, media studies or any relevant tertiary degree.
  • In-depth knowledge of the press code and journalistic values
  • Based in Cape Town
  • Advanced knowledge of social media platforms, including Disqus, Facebook, Instagram and TikTok
  • Must be able to work under pressure in a dynamic news environment and within a team
  • Strong communication skills
  • Be a problem solver and detail orientated

Sosialemedia-gemeenskap moderator

Netwerk24 is opsoek na ‘n dinamiese sosialemedia-gemeenskap moderator. Is jy passievol or sosiale media, digitale innovasie en om digitale-gemeenskappe aan die gesels te kry? Doen dan aansoek vir hierdie pos:

Pligte behels onder meer die volgende:

  • Modereer kommentare op alle sosialemedia-platforms vir Netwerk24 en Die Burger, Volksblad en Beeld
  • Reageer op lesersnavrae op verskillende sosialemedia-platforms.
  • Tree op as skakel tussen sosialemedia-gehore, redaksie en dienssentrum.
  • Vervaardiging en digitale verpakking van inhoud vir sosiale media.
  • Groei sosialemedia-gemeenskappe met innoverende tegnieke en kreatiewe inhoud.
  • Behou sosialemedia-gemeenskappe se groeiende interaksiekoers
  • Vervaardig sosialemedia-gehoor-analises soos versoek deur die sosialemedia-redakteur
  • Rapporteer direk aan die sosialemedia-redakteur.

Die suksesvolle kandidaat moet aan die volgende kriteria voldoen:

  • Uitstekende skryfvaardighede, bekwaamheid en vlotheid in Afrikaans
  • Drie+ jaar redaksionele ervaring
  • ’n Diploma of ’n graad in joernalistiek, tale, mediastudies of toepaslike naskoolse kwalifikasie
  • In-diepte kennis oor die perskode en joernalistieke waardes
  • Is gebaseer in Kaapstad
  • Gevorderde sosialemedia-kennis, veral met platforms soos Disqus, Facebook, Instagram en TikTok
  • Moet onder druk en in spanverband kan werk
  • Sterk kommunikasie vaardighede
  • Probleem oplosser
  • ’n Uitstekende oog vir detail

About Us 

Media24 is a leading media company in Africa with interests in digital media, newspapers, magazines, printing, distribution, book publishing, job classifieds and ecommerce. Media24’s digital media division, 24.com, is a leading African network of popular digital publishing brands and online services across internet, mobile and applications. 24.com is dedicated to creating and sustaining uniquely African online and mobile communities. As South Africa’s largest digital publishing house, the network welcomes over 16 million local unique browsers monthly. Media24 is part of Naspers, a multinational group of media and ecommerce platforms.

Given the employment equity policy of Media24, preference will be given to suitable candidates from the designated groups.

In ruil vir die suksesvolle kandidaat se dienste bied die maatskappy ʼn mededingende vergoedingspakket, asook lidmaatskap van die aftree- en mediese fonds vir persone wat daarvoor kwalifiseer.

Ingevolge Media24 se diensbillikheidsbeleid sal aan geskikte kandidate uit die aangewese groepe voorkeur gegee word.